Customer support

Contact our support team and we will gladly answer all your questions

(+4) 021 601 45 45

(+4) 0372 04 45 45

(+4) 0374 04 45 45

helpdesk-cm@brd.ro

Monday – Friday | 09:00 - 17:00

* For emergencies (blocking service access) we are at your disposal 24/7

Personal data

For keeping confidential your personal data and for securing your online activity, we recommend not to communicate detailed information about your personal identity, your accounts or other bank products and services held.

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E-mail & SMS Info

BRD will never send e-mails or SMS to it's customers for requesting changes or verification of security elements.
Also, BRD doesn't send messages containing URL links. If you have any doubts regarding a received message, please contact the Helpdesk Cash Management team, by using the contact details from the Customer Support section.

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Security

For avoiding infecting your operating system, make sure that you use an antivirus program with periodically updated signatures and that your operating system is updated from the security point of view, having the latest updates installed on, as well as the latest versions of browsers.

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